Understand the Tourist Journey
Distinguish safety and security across tourism touchpoints
Milestone: Tourist Journey Awareness
Department of Tourism · Philippines
Tourism Safety and Security 101
Practise the decisions expected of a Philippine tourism frontliner. Observe, verify, respond, and coordinate with the proper government and local response agencies.
40 to 50 minutes 53 screens · 28 decisions 4 branching scenarios
Four missions
Each mission includes instruction, guided practice, a branching application, and a scorecard.
Assess and Communicate Risk
Use the four risk sources and communicate at the right time
Milestone: Risk Assessment and Communication
Recognize and Respond to Threats
Classify threats and take safe immediate action
Milestone: Threat Response
Coordinate the Destination Response
Connect frontliners, LGUs, health, safety, and security roles
Milestone: Destination Coordination
What is measured
Your record reports an overall score plus six skill dimensions. Passing recommendation: 80 percent overall, all four scenarios completed, and no unresolved critical decision.
Risk recognition
20%Finds relevant hazards, threats, and vulnerable touchpoints
Classification
15%Distinguishes safety, security, source area, and threat origin
Prioritization
15%Acts first on urgent or high consequence risks
Communication
20%Provides factual, timely, clear, and actionable guidance
Response
15%Selects a safe immediate action and avoids harmful intervention
Coordination
15%Uses the correct role, reporting path, and follow through